Technology: Solar electricity
Product Make: Caymax
Product Name: 4 kw PVC System
What the customer said:
The Jacob Energy team is efficient, professional and knowledgeable. I have nothing but praise for all who I came into contact with from the director, office staff and installation team who worked very hard and with the minimum of disruption. They delivered exactly what they promised on time and they were always available to assist with any queries. I particularly wish to mention and thank Chris Franks and Judy Wong for their expertise and support particularly with the documentation.
Would you use this company again?
Yes
Rating
5/5 *****
Technology: Solar electricity
Product Make: LG
Product Name: Mono-x
What the customer said:
Very professional and responsive to requests. Good organisation, administration very effective.
Would you use this company again?
Yes
Rating
5/5 *****
Technology: Solar electricity
Product Make: CayMax
Product Name: 200w
What the customer said:
Friendly, informed, professonal, speedy
Would you use this company again?
Yes
Rating
5/5 *****
Technology: Solar electricity
Product Make: LG 250, Sunny Boy
Product Name: 3.5 kWp
What the customer said:
What a pleasure dealing with these people. Supplier: Energy Alliance, as a sales/co-ordination team for Jacob Eco Energy. Survey: I had five over four months and only this company climbed on the roof and had a proper look at the electrics! Quote: Very fast, attentive and very reasonable.
Even better value for money now I've experienced their install. Questions: Answered immediately and knowledgeably, any time of day or night, throughout the FIT deadline scramble. Does nobody in this company sleep? Installation: Yesterday. I could have watched this well-oiled machine in action all day. Well, actually I did. Two electricians, up to five roofers (yes, real roofers).
The panels arrived first by courier, followed by the sparks, who spent an hour planning with me the best positions and routes - not the easiest plan for them, the best result for me. Fitting the inverter wasn't easy for them, but the chosen route gave me negligible DC losses, nothing unsightly and no disturbance to the house. The roofing team came next and worked flat-out to complete the job before dark. They really knew their stuff and although I wasn't up there, I know they use the best fitting system and take pride in sealing properly, unlike some other companies.
This is a roofing company which has become a PV supplier, so their experience is far better than the average PV supplier's. Certificate: received on the install day (and taken by hand this morning to FIT supplier, stamped and photocopied!) First generation day today, 3.9 KW in December with an overcast afternoon - I'm happy with that. Don't hesitate to use Energy Alliance / Jacob Eco Energy for a good price, brilliant service, real knowledge, and excellent value for money. Contact me for more info / to see install (South Manchester). Jenny
Would you use this company again?
Yes
Rating
5/5 *****
Technology: Solar electricity
Product Make: Sanyo HIT Panels and SMA Inverter
Product Name: Sanyo HIT H250E01 and SMA 4000 Inverter
What the customer said:
From first contact through to installation, we have been very impressed with the whole team at Jacob Eco Energy. We recognised that they quoted for the best products for the job and did not try to come up with the cheapest quote to win our business by suggesting cheaper panels/inverter.
They have been an absolute pleasure to do business with. We contacted 6 suppliers and had meetings with 4 of them - and the professionalism of Jacob Eco Energy stood out by miles. Unlike some of the other companies they undertook a full survey including examining the outside of the roof to ensure that it was suitable. We would highly recommend this company to anyone thinking of installing a PV system.
Would you use this company again?
Yes
Rating
5/5 *****
Technology: Solar electricity
Product Make: Sanyo HIT 250w Panels
Product Name: Kaco Powador 4202 inverter
What the customer said:
We had 15 quotes and site visits from 6 suppliers. Our priorities were technical PV competence, but more important were roofing credentials. We also wanted a local company and a competitive price, though not necessarily the lowest price.
We wanted flexibility and advice on the specification. Jacob ticked all the boxes and fully lived up to their promises. When there was a minor issue with the inverter they dealt with it very promptly and professionally. All their staff, electrical and scaffolding contracters reached the same high standard.
Would you use this company again?
Yes
Rating
5/5 *****
Technology: Solar electricity
Product Make: Sanyo
Product Name: pv
What the customer said:
They installed 8 Sanyo P.V. in roof pannels in May 2011, the company and products were so good I ordered another 7 in July 2011, very compitant, professional, and knowlageable in all aspects of renewable energy, I will not hesitate in recomending this Compamy to friends and familly, and the wider world.
Would you use this company again?
Yes
Rating
5/5 *****